Advantages of choosing AMR Janitorial
Exceptional Service comes from Experience:
Starting off with an AMR Manager conducting a FREE janitorial consultation to understand your facility and goals. AMR Managers have a background of 15+ years of management, operations & Janitorial experience. AMR Managers consistently overlook operations from constant communication to client follow ups and readily available 24/7 - 365. AMR Janitors are hand selected and well screened by an AMR recruiter. From there, a bond is built and each AMR employee feels like they are working with family, hence the low turn over rate. 95% of the time - same employee, same schedule of every week. Clients are happy and so are employees! It’s a win - win! AMR stops at NO cost to give you exceptional service!
Tailored Approach:
AMR creates a cleaning program to best fit your facility. Providing top quality materials/equipment, to experienced Janitors, advanced operations & systems to create a continued smooth operation!
Consistency & Reliability:
AMR prepares for unforeseeable circumstances, hence we do not only have 1 Janitor trained for the location but 2 or 3 more including the Quality Control Supervisor! That includes key access, pictures, alarm codes, Instructions, Schedules and more! Since AMR only services Los Angeles and surrounding areas. AMR is able to cover shifts a lot easier. Assigned AMR Managers are also local and can be contacted at anytime that is needed by both employees and clients!
Communication & Transparency:
Every relationship dynamic requires not only to be CONSTANT but THOROUGH in the communication and that’s what we give! AMR communicates to clients and employees during permissible hours, unless it is urgent. AMR provides pictures, examples, reminders, and bullet points. Being transparent is KEY to help prevent any possible miscommunication!
For clients, all will be reflected on the contract, even Billing Invoices are sent (1x)monthly for services performed in each given month! Any replacements or coverages will be given the proper training and clients will be notified ahead of time about any changes! AMR Managers will communicate via Phone calls, texts and emails which will be easy to understand and work with, a breath of fresh air…
Relationship:
A work bond between AMR managers and clients. AMR managers back up clients with solutions, options for preventative measures as well as added value not just in cleaning but in operations and systems!
A special work/family bond between AMR managers and Janitors; courtesy, emotional support, respect and care is given. Hence, clients will receive overall better service. Everyone works better when they are comfortable and appreciated!